ServiceNow Reports Third Quarter 2026 Financial Results
Subscription growth continued and the company raised its annual AI contract-value target.
TL;DR
- ServiceNow reported Q3 2026 subscription revenue of $3,988 million, up 21%.
- The company raised its 2026 AI annual contract-value target to $1.7 billion.
- Its full-year subscription revenue outlook is a forecast and depends on future execution.
ServiceNow reported Q3 2026 subscription revenue of $3,988 million, up 21% from a year earlier. Total revenue rose 20.5% to $4,106 million. [1] [2]
The company said current remaining performance obligations were $13.65 billion, up 20.5%. It defines that measure as contracted revenue expected to be recognized in the next 12 months. [1]
ServiceNow raised its 2026 AI annual contract-value target to $1.7 billion. Chief financial officer Gina Mastantuono said new AI annual contract value exceeded the company’s expectations. [1] [2]
Benzinga reported a full-year subscription revenue outlook of $15.78 billion to $15.79 billion. The target and outlook are management projections and do not establish what will be realized. [2]
Why it matters
Subscription revenue, contracted obligations and AI targets show different stages of enterprise software demand, each with a different degree of certainty.
Editor's note
Revenue and obligations are reported results; the AI target and full-year outlook are forward-looking.